Privacy

Effective • June 25th, 2025

This Privacy Policy outlines how cleangrave.co ("we", "our", or "us") collects, uses, protects, and discloses your personal information when you use our gravesite cleaning services or visit our website.

1. Information We Collect

We may collect the following information from you:

Full name
Phone number and email address
Billing and payment information
Gravesite location details
Relationship to the deceased
Any messages or special instructions provided during the order

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and fulfill gravesite cleaning services
To contact you about your order or related services
To process payments securely
To improve our service offerings and customer experience
To comply with legal or regulatory requirements

3. Information Sharing

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers (e.g., payment processors) only to the extent necessary to complete your transaction or fulfill the service.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies & Website Analytics

Our website may use cookies or basic analytics tools (e.g., Google Analytics) to understand user activity and improve website performance. No personally identifiable information is collected through cookies.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or outdated information
Request deletion of your personal data (subject to legal retention obligations)
Withdraw your consent at any time

To exercise your rights, please contact us at: hello@cleangrave.co

7. Third-Party Links

Our website may contain links to third-party websites (e.g., cemeteries or payment providers). We are not responsible for the privacy practices or content of these sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our service after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@cleangrave.co